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Front desk clerk
$31k-41k (estimate)
Full Time | Specialty Trade in Construction 7 Days Ago
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Donohoe Construction Company is Hiring a Front desk clerk Near Bethesda, MD

Front Desk Clerk

Job Category : Front Desk / Office Requisition Number : FRONT001773 Showing 1 location Job Details

Description

We are always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.

Position Summary :

Front desk clerks assist with all aspects of guest services and present a positive impression of our hotel. They make room reservations, provide information and services to guests and receive payment for services.

Essential Functions :

1. Check guests in and out of the hotel according to hotel and / or brand standards.

2. Inform guests about the hotels facilities, policies and procedures. Provide tourist information to guests.

3. Handle hotel phone system. Transfer calls to appropriate departments / guests. Accurately take messages for guests.

4. Take, modify and cancel guestroom reservations.

5. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.

6. Perform cashier duties, cash travelers checks. Post phone charges and other miscellaneous charges to guest accounts.

7. Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.

8. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.

9. Maintain cleanliness of the Front Office area.

Additional Responsibilities :

  • The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
  • Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Skills and Abilities :

  • Ability to stand for extended periods of time.
  • Ability to work in a fast-paced environment.
  • Ability to maintain control and composure in difficult situations and exhibit good judgment.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$31k-41k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

07/23/2024

WEBSITE

donohoe.com

HEADQUARTERS

NEVADA, MO

SIZE

50 - 100

FOUNDED

1884

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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About Donohoe Construction Company

The Donohoe provides comprehensive construction, hospitality, development, facilities management and real estate services.

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